FREQUENTLY ASKED QUESTIONS
Ayurveda means the science of life. It is an ancient Indian plant-based healing system created by sages and scientists for supreme wellbeing over 5000 years ago. All of our formulas are based on the ancient wisdom of the Ayurvedic texts as well as modern science to give your skin the life it needs the most.
Ancient India by Rachel Roy aims to evolve beyond skin care products that treat only the symptoms by preventing the symptoms as well as treating current skin health concerns, this is the nature of Ayurveda. Because our products are formulated with living substances, plants or their extracts, our ingredients are clean, vegan, and organic and benefit and restore all skin types for optimal skin wellness.
Ancient India products are formulated to work together to awaken your skin’s owning healing on a cellular level, delivering powerful benefits. Should you have questions about specific products you may want to pair with Ancient India, please contact us here at email@example.com
In addition to saving and ease of convenience, your products will be sent to you every 60 days, so you never have to worry about running out or taking the time to re-order. More time to relax and rejuvenate.
Yes! We are animal lovers and only use natural ingredients. Our products are 100% cruelty-free. Our formulations do NOT contain sulphates, parabens, fragrance, GMOs carcinogenic or other irritants that can harm skin.
You will see Ancient India products have an expiration date on the packaging of 6M although they do last up to a year we feel the active ingredients are most powerful and work the hardest for your skin within 6 months. Our glass bottles made in Italy from fine Italian glass, help the ingredients to remain pure and clean, the healthiest packaging option for you. If used daily or twice a day as directed, you should be replacing your product every month or two months.
Ayurvedic scientists believe anti- inflammation is the key to skin health and youthful skin. Because Retinol strips the first layers of your skin barrier leaving it exposed to layers of skin that are not able to stop pathogens or toxins, this leads to major inflammation. Inflammation leads to hyper pigmentation, skin break-outs and other skin health negatives. Ayurveda believes in bringing your inflammation to balanced levels through skin recipes developed thousands of years ago. We combine that knowledge with high levels of natural scientific findings that reverse aging and inflammation. As an example, Carrot Extract is a natural retinol. When used daily and consistently see HERE how this age old ingredient restores the skin to its most youthful health.
Yes. Our packaging is made of Murano glass – which is recyclable and stores the product the purest way possible (product housed in plastic is not clean by clean standards) and the glass can be used for a long time after the product is finished. Sustainability and cultivating strong standards for environmental care are values of Ancient India in every dept and aspect of our company. We began the company with reduced use in packaging materials and have an all glass policy for all products, no plastic.
Your Ancient India Product Subscription is an excellent way to ensure you always get your skin care products each month while receiving an additional 15% discount savings on your subscription cost.
All Free Products associated with subscriptions will be shipped out once the credit card has been charged for 1 subscription cycle.
Currently, we only ship to the 48 contiguous U.S. States. Shipments to Alaska and Hawaii will incur additional postage charges.
Currently, Ancient India beauty products by Rachel Roy are available exclusively on our website and on Amazon.
We apologize for any inconvenience. Check your cart to see if any items that may be sold out. If this does not solve the issue, please contact our customer service team at firstname.lastname@example.org
You will receive an email containing tracking information once your order ships. We ship out orders within 1 to 2 business days, however, with current USPS conditions some delays apply from time to time, your order may take up to 7 to 10 business days to reach its destination when this occurs.
We fulfill orders as quickly as possible. Once your order is placed it cannot be cancelled or changed.
We apologize! Please contact our customer service team at email@example.com so we can fix this issue.
ORDERS, SHIPPING, & SUBSCRIPTIONS
We would love to speak with you! Please contact firstname.lastname@example.org to arrange.
To join the Ancient India community, please send us an inquiry at email@example.com along with the name of your website and or social media platforms. We will get back to you as soon as possible!